PANELS
TICKET SALES
FAQ
FREQUENTLY ASKED QUESTIONS
What is BlizzCon?
BlizzCon is a celebration of the Warcraft, StarCraft, and Diablo franchises and the communities that surround them. This two-day event will contain Q&A panels featuring Blizzard Entertainment developers, social events for players and developers to meet one another, hands-on gameplay featuring your favorite Blizzard Entertainment games, casual and competitive tournaments, and more.
When and where is BlizzCon 2009?
The event will take place on Friday, August 21 and Saturday, August 22, 2009 at the Anaheim Convention Center, located at 800 West Katella Avenue, Anaheim, CA 92802. The hours of operation are 10 a.m. to 10 p.m. Pacific Time on both days (Friday and Saturday).
Ticket Info
How much does a BlizzCon ticket cost?
Each BlizzCon ticket costs $125. Tickets are non-transferable, non-refundable, and Blizzard Entertainment reserves the right to deny admission to anyone who violates this policy.
Where and when can I buy BlizzCon 2009 tickets?
To attend BlizzCon, you must purchase tickets in advance through the Blizzard Store. Tickets to BlizzCon 2009 will be sold in two separate batches on two different dates. The first batch goes on sale on May 16. The second batch goes on sale on May 30. Tickets from each batch will be available on a first-come, first-served basis until they are sold out, though Blizzard Entertainment reserves the right to sell additional tickets in the future. There will be a five-ticket limit per household. Please visit the Blizzard Store on either of the days above to make your purchase.
How will ticket sales operate this year?
When you proceed to checkout at the Blizzard Store, if there are other people purchasing tickets ahead of you and tickets are still available, you will enter into a wait list before you can check out and complete your purchase. While in the queue, you will receive regular updates of your estimated wait time and information about the remaining ticket availability. Once you’ve reached checkout, you will have 15 minutes to purchase tickets before they are released for another customer to purchase, at which point you will need to return to the BlizzCon Store home and begin the process again. Please note that having a position in the wait list does not guarantee you tickets. For more details on the new system, visit the BlizzCon 2009 ticket queue info page.
What can I do ahead of time?
Purchasing tickets requires a Battle.net account. If you do not have a
Battle.net account and wish to create one in advance of ticket sales, click here to get started. Please note that if you previously created a Blizzard Account to purchase tickets for last year's BlizzCon, all Blizzard Accounts have been automatically converted to Battle.net accounts. Prior to ticket sales beginning, you may wish to visit Battle.net Account Management to ensure your contact and stored credit-card information are up-to-date, and to verify your e-mail address.
If I was in the queue on the first ticket-sales date but wasn’t able to buy tickets because they sold out, will I be placed on a waiting list for the second batch on the second ticket-sales date?
No. Each batch of tickets is being sold independently, and each batch is being sold on a first-come, first-served basis. Once they’re sold out, we will not be accepting additional ticket requests. However, Blizzard Entertainment reserves the right to sell additional tickets in the future.
Can I change the credit card I wish to use after I have already ordered tickets?
No. Once the order is placed, we are unable to change the card that is going to be billed. Additional tickets can be purchased using a different credit card provided there are still tickets available. Ordering additional tickets will not negate any prior orders.
Whom should I speak with if I have further questions about BlizzCon 2009 ticket purchases?
To contact our sales team, please send an email to blizzconsupport@blizzard.com or contact us via phone with your questions. Be sure to include specific details if you're encountering any difficulties ordering tickets.
Will I be able to edit any ticket details such as attendee names or character names after I’ve placed an order?
Once you have placed an order, you can change the names of the attendees and associated realm and character information by logging in to Battle.net Account Management and clicking Order History. An option to edit attendee names for each ticket you purchased will be available for a limited time after purchase.
If I wish to purchase more than five tickets can I place another order?
You may place multiple orders as long as the total number of tickets ordered does not exceed five per household. Additional orders will need to be placed by another household.
When will my credit card be charged?
Once the order request is submitted, we begin the process of billing your credit card. Please be aware that once you submit your order we are unable to cancel the request and provide a refund.
Will there be a waiting list if the tickets sell out on both days?
No. Ticket sales are on a first-come, first-served basis, and once they’re sold out we will not be accepting additional ticket requests. If we decide to release additional tickets for sale in the future, we will make a separate announcement with details.
How do I receive my tickets?
We're in the process of finalizing these and other details related to BlizzCon and will be providing further updates in the weeks ahead. Please stay tuned to www.blizzcon.com for more information.
I placed an order but did not receive confirmation. Can I check on the status?
You can check your order status through the online Blizzard Store. Simply log in with the Battle.net account you used to make your purchase and click My Orders from the Blizzard Store. You can also click Order History in Battle.net Account Management. If you have further questions, please email blizzconsupport@blizzard.com to verify whether your order was placed successfully.
Will each attendee who purchases a ticket receive a personalized BlizzCon badge?
We're in the process of finalizing these and other details related to BlizzCon and will be providing further updates in the weeks ahead. Please stay tuned to www.blizzcon.com for more information.
What do I get for the cost of a ticket?
Each BlizzCon ticket includes a BlizzCon badge that grants access to BlizzCon. Attendees will also get a BlizzCon goody bag containing exclusive swag. More details on the contents of the goody bag will be revealed in the weeks ahead. Please be aware that transportation and hotel accommodations are not included with the cost of any BlizzCon ticket.
Attendee Info
Is BlizzCon open to attendees outside the United States and Canada?
Yes. International attendees will be able to purchase tickets at the same time as domestic attendees. Tickets will go on sale May 16 and May 30.
What should I do about hotel accommodations and transportation?
Several hotels within walking distance of the Anaheim Convention Center have agreed to provide guest rooms at a special BlizzCon group rate. Transportation to the event will be up to you. Please check the Travel Info page in the coming weeks for further information on nearby hotels and how to take advantage of the special group rate, as well as information about car rentals and shuttle buses from nearby airports. If you plan to drive or carpool to the Convention Center for the event, please visit our parking page more information.
Is there an age restriction for attendees?
Some content at BlizzCon may not be suitable for children. Anyone under 13 must be accompanied by an adult. Absolutely no children 5 years of age or under will be permitted to enter. Tickets are required for all attendees, and the child ticket price is the same as the adult ticket price. Please note that no strollers will be allowed in the Anaheim Convention Center.
Whom should I contact if I have a question about accommodations for people with special needs at BlizzCon?
For information on accommodations for people with special needs at the event, email blizzconsupport@blizzard.com. Please include your question and contact information in your email.
I am planning on carrying my costume and some water in a backpack to BlizzCon. Is this OK?
Any bags being brought into BlizzCon should be smaller than 20 inches x 10 inches (roughly the size of two sheets of paper side by side). Anyone with a bag larger than this may be refused entry. If you are taking part in the costume competition and require a larger bag to store your costume, please check either information kiosk on your arrival. Blizzard Entertainment reserves the right to search any bags being brought into BlizzCon and to refuse entry if they are found to contain prohibited items (see below).
