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Saw This Coming
Archived | Views: 4702 | Replies: 56 | Started 12 years, 2 months ago
 
#848946 | Sat - Sep 29 2012 - 09:16:32
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Quote
Dear Hardworking Customer,

Your RMA has been received; however there is a delay in processing as your unit was received with (pin/trace damage), which is clearly covered under the ASUS manufacturer warranty. Due to the severity of the physical damage your unit is clearly repairable and needs to be replaced. For your reference, please review the attached pictures. For more information in regards to types of damage clearly covered under ASUS manufacturer warranty, please visit http://service.asus.com , http://support.asus.com , and/or refer to your User Manual. If you would like to continue with the RMA process for your ASUS product, please return the completed and signed credit card form by one of the following methods:

Fax: 510-797-2102 (Attn: Monica)

Email: Monica_villicana@asus.com  (PDF/JPG formats accepted only)

Payment will need to be received no later than (10/2/12) to prevent your RMA from being returned unrepaired on (10/3/12). The repair process will take approximately 5-10 business days for repairs to be completed once payment has been approved.

Cost of Replacement(all amounts are USD) – enter amounts on credit card form PRIOR to printing the form:

Parts - $175.00

Shipping – please select one shipping method only on credit card form

Sales Tax** – please select one option only on credit card form

**Only if you reside in California or Canada will sales tax be charged. If you are outside California or Canada, please select “none”.
All credit card forms must be received with a physical signature for credit card payment processing. If sending via email, you will need to complete the form, sign, and scan as a PDF/JPG format.

Best Regards,

Monica Villicana
ASUS


This post has been edited by MoS. on Sat - Sep 29 2012 - 09:16:51
 
#848949 | Sat - Sep 29 2012 - 09:23:25
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I am absofuckinglutely clearly paying that.
 
#848950 | Sat - Sep 29 2012 - 09:23:48
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Now to decide on either:

A. Another motherboard
B. Buying a prebuilt and selling the parts
 
#848952 | Sat - Sep 29 2012 - 09:29:33
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buy a new mobo and build your computer already
 
#848960 | Sat - Sep 29 2012 - 11:18:51
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poop about it on the internet and do nothing for 3 more months
 
#848964 | Sat - Sep 29 2012 - 11:54:33
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Quote (blind_chief @ Sat - Sep 29 2012 - 09:29:33)
buy a new mobo and build your computer already


i dont know if i want to build it though, already sucked enough
 
#848975 | Sat - Sep 29 2012 - 13:35:12
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Quote (StQ @ Sat - Sep 29 2012 - 12:18:51)
poop about it on the internet and do nothing for 3 more months


Can we get a betting pool up on when this?
 
#849056 | Sat - Sep 29 2012 - 19:29:23
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buy another broken motherboard and sit on it for 3 months, then wonder why they charge you again.
 
#849068 | Sat - Sep 29 2012 - 20:59:28
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Quote (beatin @ Sat - Sep 29 2012 - 19:29:23)
buy another broken motherboard and sit on it for 3 months, then wonder why they charge you again.


bent pins arent covered under any board dumbass

This post has been edited by MoS. on Sat - Sep 29 2012 - 20:59:35
 
#849070 | Sat - Sep 29 2012 - 21:17:55
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#849141 | Sun - Sep 30 2012 - 17:04:42
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#849195 | Sun - Sep 30 2012 - 22:44:22
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#849233 | Mon - Oct 1 2012 - 10:48:09
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Quote (MoS. @ Sun - Sep 30 2012 - 22:44:22)
http://www.newegg.com/Product/Product.aspx...N82E16813157293

purchased


On the way from Memphis, better be here tomorrow at latest
 
#849248 | Mon - Oct 1 2012 - 15:10:42
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Whats an RMA? Anyways, glad you sorted it out swiftly.
 
#849356 | Tue - Oct 2 2012 - 06:18:16
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May leave work early if it gets here soon. Rainy day anyway.
 
#849471 | Tue - Oct 2 2012 - 22:22:56
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clearly all motherboards come with the same connectors

almost ready to burn everything purchased and by prebuilt
 
#849474 | Wed - Oct 3 2012 - 00:07:39
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nick haven't you been building a computer for like 2 years
 
#849478 | Wed - Oct 3 2012 - 01:32:24
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Quote (M_A_T_T @ Wed - Oct 3 2012 - 00:07:39)
nick haven't you been building a computer for like 2 years


3 or 4
 
#849479 | Wed - Oct 3 2012 - 01:35:27
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tonight:
- computer hardware assembled (99%)

tomorrow:
- taking off work, have a bunch of time and i have to burn some anyway
- have to go buy a sata cable to hook up the disc drive (only cable that i need, need for windows oem, no idea where that disc is, better find it)
- cable management and closing case up
- fire up pc for massive failure
- blowtorch everything
- buy prebuilt

 
#849489 | Wed - Oct 3 2012 - 08:34:53
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Quote (MoS. @ Wed - Oct 3 2012 - 02:35:27)
tonight:
- computer hardware assembled (99%)

tomorrow: 
- taking off work, have a bunch of time and i have to burn some anyway
- have to go buy a sata cable to hook up the disc drive (only cable that i need, need for windows oem, no idea where that disc is, better find it)
- cable management and closing case up
- fire up pc for massive failure
- blowtorch everything
- buy prebuilt


You can install Windows from a flash drive if you can't find a SATA cable.
 
#849493 | Wed - Oct 3 2012 - 09:08:40
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Quote (Duped @ Wed - Oct 3 2012 - 08:34:53)
Quote (MoS. @ Wed - Oct 3 2012 - 02:35:27)
tonight:
- computer hardware assembled (99%)

tomorrow: 
- taking off work, have a bunch of time and i have to burn some anyway
- have to go buy a sata cable to hook up the disc drive (only cable that i need, need for windows oem, no idea where that disc is, better find it)
- cable management and closing case up
- fire up pc for massive failure
- blowtorch everything
- buy prebuilt


You can install Windows from a flash drive if you can't find a SATA cable.


Too much work.

Everything's ready to go.

Too scared to turn it on.
 
#849500 | Wed - Oct 3 2012 - 09:48:12
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Turned on great success, computer running

However, can't get monitor and computer to communicate

HDMI on motherboard and GPU = nope
Same dvi

Etc

Retry later
 
#849503 | Wed - Oct 3 2012 - 09:57:32
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Quote (MoS. @ Wed - Oct 3 2012 - 09:48:12)
Turned on great success, computer running

However, can't get monitor and computer to communicate

HDMI on motherboard and GPU = nope
Same dvi

Etc

Retry later


Nope VGA

Nothing, like nothing is plugged into monitor from computer

 
#849504 | Wed - Oct 3 2012 - 09:58:06
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You guys will get video of what all of these PC parts look under a blow torch
 
#849505 | Wed - Oct 3 2012 - 10:05:26
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There is nothing more simple than hooking a screen up with one wire that have matching ends on both sides

NOPE


What the fucj
 
#849506 | Wed - Oct 3 2012 - 10:10:05
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Quote (MoS. @ Wed - Oct 3 2012 - 09:58:06)
You guys will get video of what all of these PC parts look under a blow torch


Would be more sensible to try and recoup losses and sell everything to someone on Craigslist

Obviously a loss but hopefully 50%

This post has been edited by MoS. on Wed - Oct 3 2012 - 10:10:29
 
#849519 | Wed - Oct 3 2012 - 10:31:36
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Unplug video card and try.
 
#849520 | Wed - Oct 3 2012 - 10:37:33
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The reason I waited so long to get back to this is because I was so disappointed the first time. I literally had anxiety about failing at it.

Now I'm in the same boat again.

I literally would rather walk around in public naked than to disassemble and reassemble this shit one more time.

I want to cry, I want to hit something, I want to throw it all in a fire, but mainly, I just really wished it would work. I know that everything is hooked up properly. I've switched out components in the past and I know when things are plugged in or clearly.

I believe Mac was right about the aftermarket CPU cooler bending the pins when I installed it. But this time I used the default, nowhere near any pins

Right now the computer is on, board lights on, case lights on, fans spinning, GPU find spinning.

Zero signal on monitor. It worked the last time just fine when I got Windows installed, so it's clearly bad.

Of all of the regretful purchases in my life, this is by far and away, no contest, the absolute worst and it makes me sick to my stomach.

Fck

This post has been edited by MoS. on Wed - Oct 3 2012 - 10:39:42
 
#849524 | Wed - Oct 3 2012 - 10:55:29
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Quote (Duped @ Wed - Oct 3 2012 - 10:31:36)
Unplug video card and try.


Same shit
 
#849525 | Wed - Oct 3 2012 - 10:57:25
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Quote (MoS. @ Wed - Oct 3 2012 - 10:55:29)
Quote (Duped @ Wed - Oct 3 2012 - 10:31:36)
Unplug video card and try.


Same shit


No signal, monitor going to take a midday nap
 
#849526 | Wed - Oct 3 2012 - 10:59:51
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Try a different monitor, current might clearly be plug and play.
 
#849528 | Wed - Oct 3 2012 - 11:10:49
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Quote (Duped @ Wed - Oct 3 2012 - 10:59:51)
Try a different monitor, current might clearly be plug and play.


How does that make sense?

It worked first time on the sabertooth

I'll try the old one, do I plug the blue (VGA) adapter to motherboard or GPU (still have that uninstalled)
 
#849529 | Wed - Oct 3 2012 - 11:24:00
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Quote (MoS. @ Wed - Oct 3 2012 - 12:10:49)
Quote (Duped @ Wed - Oct 3 2012 - 10:59:51)
Try a different monitor, current might clearly be plug and play.


How does that make sense?

It worked first time on the sabertooth

I'll try the old one, do I plug the blue (VGA) adapter to motherboard or GPU (still have that uninstalled)


Mobo, if clearly then GPU, if either work install Windows and then try the new monitor.

Edit: It doesn't have to make sense.

This post has been edited by Duped on Wed - Oct 3 2012 - 11:27:34
 
#849530 | Wed - Oct 3 2012 - 11:32:51
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Quote (Duped @ Wed - Oct 3 2012 - 11:24:00)
Quote (MoS. @ Wed - Oct 3 2012 - 12:10:49)
Quote (Duped @ Wed - Oct 3 2012 - 10:59:51)
Try a different monitor, current might clearly be plug and play.


How does that make sense?

It worked first time on the sabertooth

I'll try the old one, do I plug the blue (VGA) adapter to motherboard or GPU (still have that uninstalled)


Mobo, if clearly then GPU, if either work install Windows and then try the new monitor.

Edit: It doesn't have to make sense.
.


True
 
#849531 | Wed - Oct 3 2012 - 11:49:11
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Quote (Duped @ Wed - Oct 3 2012 - 11:24:00)
Quote (MoS. @ Wed - Oct 3 2012 - 12:10:49)
Quote (Duped @ Wed - Oct 3 2012 - 10:59:51)
Try a different monitor, current might clearly be plug and play.


How does that make sense?

It worked first time on the sabertooth

I'll try the old one, do I plug the blue (VGA) adapter to motherboard or GPU (still have that uninstalled)


Mobo, if clearly then GPU, if either work install Windows and then try the new monitor.

Edit: It doesn't have to make sense.


Confirmed working old monitor with blue VGA cable doesn't work
 
#849534 | Wed - Oct 3 2012 - 11:54:13
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Remove RAM and GPU, make sure you get no RAM poop beeps on statup. Reseat RAM, check integrated video.

This post has been edited by Duped on Wed - Oct 3 2012 - 11:54:26
 
#849535 | Wed - Oct 3 2012 - 11:55:12
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Quote (Duped @ Wed - Oct 3 2012 - 12:54:13)
Remove RAM and GPU, make sure you get no RAM poop beeps on statup. Reseat RAM, check integrated video.


Also check all power connections.

 
#849538 | Wed - Oct 3 2012 - 12:18:19
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Quote (Duped @ Wed - Oct 3 2012 - 11:54:13)
Remove RAM and GPU, make sure you get no RAM poop beeps on statup. Reseat RAM, check integrated video.


There is no beeping of any sort whatsoever

Are you supposed to buy shit to hear them?

Mobo doesn't have integrated I don't think

This post has been edited by MoS. on Wed - Oct 3 2012 - 12:27:32
 
#849539 | Wed - Oct 3 2012 - 12:18:42
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Quote (Duped @ Wed - Oct 3 2012 - 11:55:12)
Quote (Duped @ Wed - Oct 3 2012 - 12:54:13)
Remove RAM and GPU, make sure you get no RAM poop beeps on statup. Reseat RAM, check integrated video.


Also check all power connections.


No shit Sherlock
 
#849543 | Wed - Oct 3 2012 - 14:11:18
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Hook up PSU, mobo, and CPU only

No error beeps, must have to buy something extra, why that is is fuckig beyond comprehension

This post has been edited by MoS. on Wed - Oct 3 2012 - 14:11:32
 
#849544 | Wed - Oct 3 2012 - 14:13:47
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User Image

Most motherboards come with this.
 
#849545 | Wed - Oct 3 2012 - 14:19:54
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Quote (___ @ Thu - Apr 19 2012 - 11:45:09)
PROTIP: dont assemble your pc on the fucking carpet
 
#849546 | Wed - Oct 3 2012 - 14:23:30
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Quote (Duped @ Wed - Oct 3 2012 - 14:13:47)
User Image

Most motherboards come with this.


neither of the two boards i purchased did
 
#849549 | Wed - Oct 3 2012 - 15:06:18
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http://www.tomshardware.com/forum/312111-3...gen3-debug-help


lolol

This post has been edited by MoS. on Wed - Oct 3 2012 - 15:15:32
 
#849553 | Wed - Oct 3 2012 - 16:01:56
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Quote (MoS. @ Wed - Oct 3 2012 - 15:06:18)
http://www.tomshardware.com/forum/312111-3...gen3-debug-help


lolol


more of the same like this

dead board #2 proelb
 
#849554 | Wed - Oct 3 2012 - 16:16:03
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This is literally the most depressing shit.
 
#849555 | Wed - Oct 3 2012 - 16:36:58
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Quote (MoS. @ Wed - Oct 3 2012 - 15:23:30)
Quote (Duped @ Wed - Oct 3 2012 - 14:13:47)
User Image

Most motherboards come with this.


neither of the two boards i purchased did


It comes in a small bag, and usually it goes on another clip which is then put onto the board itself

I didnt think mine did either when I got it
 
#849557 | Wed - Oct 3 2012 - 18:31:33
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my sabertooth came with that speaker. beeped once meaning all is well. Mobo manual tells you what other beeps mean
 
#849558 | Wed - Oct 3 2012 - 18:31:49
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Quote (smoked @ Wed - Oct 3 2012 - 16:36:58)
Quote (MoS. @ Wed - Oct 3 2012 - 15:23:30)
Quote (Duped @ Wed - Oct 3 2012 - 14:13:47)
User Image

Most motherboards come with this.


neither of the two boards i purchased did


It comes in a small bag, and usually it goes on another clip which is then put onto the board itself

I didnt think mine did either when I got it


well, this one doesnt have one, but thank you :)
 
#849559 | Wed - Oct 3 2012 - 18:33:16
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i might as well have bought an alienware
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