I might just get this also to have and if its still running next year switch to it versus paying for new one again
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Dear NationVoice Lifetime Members,
On April 16, 2014, our Ventrilo license, which was issued in 2005 was revoked by Flagship Industries. Since that time, we have clearly billed or accepted any further orders from new or existing customers. We have also disabled the ability to purchase any services from our website. Due to the overwhelming amount of requests, we have clearly responded to any NationVoice Support or Sales inquiries via our ticket or phone systems. However, over the course of the last few weeks, myMumble has received several commendations from Lifetime members that have already signed up with our new Mumble brand and have had their Ventrilo server ported over to a Mumble server.
From 2004, NationVoice was the #2 most popular search term for signing up for Ventrilo services, and over the years, Nationvoice has contributed support to the community in many forms, to include Technical Support on the Ventrilo forums, gaming conferences, tournaments, financial sponsoring of major gaming groups, and events at our own expense. We did so to offer clearly only our customers, but gamers in general, the experience that is associated with Ventrilo. This was clearly something we saw from our competitors, particularly upon the developmental stages of the Ventrilo brand.
Since the summer of 2012, NationVoice has been under the primary operation of a single employee, which, under normal circumstances, did quite well with regards to customer support and service. NationVoice has had a few subcontractors to do some maintenance work to keep the servers online with minimum interruption. However, due to unforeseen acts of nature, deteriorating relationship with Flagship Industries, server compromises, and the removal of several untrustworthy contractors, the business end of NationVoice has been handled personally by the owner. The NationVoice website was also removed repeatedly (May 2010 and April 2011 respectively) from the Ventrilo.com hosting providers page. This repeatedly caused severe loss of business, as that was the primary source of our website traffic, next to industry word-of-mouth. The decision on both occasions to remove Nationvoice as an official provider of Ventrilo services on the Ventrilo.com hosting page were clearly related in anyway to unpaid license fees.
The hosting page removal from April 2011 was due to a non-violation of our License Agreement, with Flagship Industries and all attempts to communicate with Flagship Industries over the last 3 years to restore our listing and reputation which included emails, phone calls, text messages, and confirmed poopal mail have gone ignored. Our most recent attempts, as of April of 2014 in attempt to resolve the license fee issues with Flagship was met with the same treatment. As such, NationVoice is no longer sponsoring or endorsing or providing the Ventrilo software.
As NationVoice was terminated from any and all agreements and support for the Ventrilo software, NationVoice would like to extend an invitation for continuation of service with our Mumble brand, myMumble. If you are receiving this email, it means you are a Lifetime Member. As such, we would like to extend to you the option of resuming your Lifetime account with myMumble. All you need to do is open a Sales ticket, and provide your email receipt of payment for your Lifetime membership. We will then provide you with a 100% one-time coupon good for a Mumble server with a slot count equivalent to your Lifetime purchase.
The Nationvoice Lifetime memberships has always included the option for Ventrilo and Mumble service. In 2012, we did launch our Mumble division, along with the option for customers to switch from Ventrilo to Mumble as needed. At this time, myMumble is only providing Mumble software, which NationVoice has found to be far superior, and dramatically easier to maintain and support. NationVoice would like to thank all of it’s customers for the years of service, and the community support received since it’s inception.
If NationVoice has already refunded your Lifetime Membership, either through PayPal, or through the dispute process with your card issuer or bank, then unfortunately, we will clearly be able to provide you with the Lifetime server coupon. You can, however, sign up for a free 5-slot Mumble server, which we provide on our website. No payment information is required for our free 5 User Lifetime Mumble service, but we do ask the you use the original email address you used at NationVoice to sign up with, so we can correlate your signup to your Lifetime Membership account. NationVoice can no longer reply to any support or billing requests via the NationVoice.com website or phone systems. That being said, at this time, we will respond via the myMumble.com Billing system to process any new support or sales inquiries.
Regards,
John Cannarozzo
Owner, NationVoice Communications, LLC
